Help + feedback

Support

Tell us what happened, where it happened, and what you expected.

Helpful context

When possible, include your platform, app version/build, device, the screen you were using, the book/chapter if relevant, a concise description, and steps to reproduce the issue. Please do not include passwords or unnecessary private information.

Basic troubleshooting

Offline troubleshooting

The bundled Bible and core cast are designed to work offline. If they do not, reopen the app once, retry in airplane mode, and report the device, build, selected pool/method, and exact error shown.

Beta help

The current beta covers iPhone and Android. Apple Watch and Wear OS companion features are not included in the current beta. See the Beta Testing page for areas where feedback is especially useful.

Coming with release

Supporter and Watch help—including Watch setup, restoring a Supporter purchase, and managing or canceling the subscription through Apple or Google—will be added when those features launch.

See also the Privacy Policy and Legal page.